Find the answer to your questions here

Are the perfumes genuine?

Yes, absolutely. All the perfumes in our store are 100% genuine and imported directly from Middle Eastern brands such as Lattafa, Afnan, Al Haramain, and others. We only work with authentic products to ensure the best experience for our customers.

Where do the perfumes come from?

Our perfumes are imported from the United Arab Emirates (UAE) and other Middle Eastern countries, known for their perfumery excellence.

How long do Arabic perfumes last?

Arabic perfumes are renowned for their longevity and projection. Most of the fragrances in our store offer excellent performance, lasting several hours on the skin. The exact duration may vary from person to person, depending on skin type and the perfume's notes.

What is the delivery time?

Our standard delivery time is [insert your delivery time, e.g., 3 to 7 business days]. You will receive a tracking code via email so you can track your order in real time.

What is the exchange and return policy?

We accept exchanges and returns within 7 days of receiving the product, as long as the item is in its original packaging, sealed, and shows no signs of use. See our [Exchange and Return Policy] page for more details.

What should I do if my order arrives damaged?

Our packaging is reinforced, but if your order arrives damaged, please contact us immediately via [support email] or WhatsApp and send us a photo of the product. We'll do our best to resolve the situation quickly.

How should I apply perfume to make it last longer?

For best results, apply perfume to pulse points, such as your wrists, neck, and behind your ears. Apply it after showering, on moisturized skin, as this helps the fragrance last longer.

How should I store my perfume?

Keep your perfume in a cool, dry place, away from direct sunlight and extreme temperature fluctuations. The original box is perfect for protecting it.

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